Maid Agency in Kedah — PMA Alor Setar Branch

A Licensed Maid Agency That Is Actually in Kedah

Most licensed employment agencies in Malaysia operate from Kuala Lumpur, Penang, or Johor Bahru. Families in Kedah — particularly outside Alor Setar — have historically needed to make a long-distance call or drive to another state just to begin the enquiry process.

PMA opened its Alor Setar branch specifically to change that. Our Jalan Lencong Barat office is a fully operational placement centre — not a satellite desk or a forwarding number. Consultations happen here. Document processing happens here. PLKS renewal support is handled here.

For families in Sungai Petani or Kulim, the office is reachable in under an hour. For Jitra and the northern corridor, the process can be handled entirely by phone and WhatsApp. We do not require in-person visits for every step — most documentation can be couriered or submitted digitally.

What Kedah Families Typically Need

Kedah's household structure differs meaningfully from urban Malaysia. Multi-generational living is far more common here — grandparents in the same compound, or a kampung-style arrangement where elderly relatives are present daily. The most common placement request we handle in Kedah is for elderly care: a helper who can assist an ageing family member with daily personal care, mobility, and companionship while adult children work.

In rice-belt towns and smaller townships, households also tend to have larger grounds that require general upkeep. A helper placed in these environments needs to be physically capable and comfortable with outdoor tasks in addition to indoor duties. We flag this clearly in the profile-matching stage.

Drive times between Kedah towns are longer than in urban states. If your family is split across two locations — for example, an elderly parent in Jitra and the working household in Alor Setar — we discuss how a placement can practically serve both situations, rather than pretending one helper can do everything at once.

Areas Served

• Alor Setar
• Sungai Petani
• Kulim
• Jitra
• Langkawi
• Baling
• Pendang
• Yan

Our Kedah Branch

Frequently Asked Questions — Kedah

• Is there a licensed maid agency in Kedah?

  Yes. PMA's Alor Setar branch at Taman Sri Tandop is a JTKSM-licensed employment agency operating in Kedah. It is one of the few licensed agencies with a physical staffed office in the state — allowing face-to-face consultations without travelling out of Kedah.

• Does PMA serve Sungai Petani and Kulim?

  Yes. PMA handles placements for families across Kedah including Sungai Petani, Kulim, Jitra, and Langkawi. Families outside Alor Setar typically consult by phone or WhatsApp, and we arrange document handling without requiring multiple trips.

• Do you specialise in elderly care helpers in Kedah?

  Elderly care is our most common placement type in Kedah, reflecting the state's multi-generational household culture. We screen specifically for helpers with genuine experience in daily personal care, mobility assistance, and elder companionship. See our elderly care service page for detail on what to look for.