Domestic Helper Agency Malaysia — PMA
A domestic helper agency in Malaysia connects families with foreign domestic workers — legally, through a JTKSM-licensed process. PMA has done this across three states since 1993.
A domestic helper agency in Malaysia is a JTKSM-licensed employment agency that recruits, screens, and places foreign domestic workers legally with Malaysian families. PMA (Agensi Pekerjaan PMA Sdn Bhd) has held a JTKSM licence since 1993 and operates from branches in Penang, Puchong (Selangor), and Alor Setar (Kedah).
What PMA Places Domestic Helpers For
Elderly Care
Daily personal care, mobility assistance, medication management, and companionship for elderly family members. Our most-requested service type in Kedah and Penang.
Learn MoreChildcare & Nanny
Infant and toddler care, school-age routines, school runs, homework supervision. Common in our Puchong branch, which serves many dual-income commuter households.
Learn MoreCooking & Housekeeping
Daily cooking, grocery management, cleaning, laundry, household organisation. Helpers screened for practical domestic skills, not just availability.
Learn MoreIndonesian or Filipino — Which Is Right for Your Household?
The type of domestic helper you hire and the nationality you choose depend on your household's communication needs, care requirements, and daily routines. PMA places both nationalities and will help you identify the right fit at your first consultation.
Indonesian Domestic Helper
Cultural and language familiarity with Malaysian households. Strong for elderly care, halal cooking, and multi-generational homes. Typically faster to place (1–2 months).
Indonesian Helper GuideFilipino Domestic Helper
Strong English proficiency. Professional outlook. Suited for childcare-focused households, English-speaking families, and international environments. Typical timeline 2–4 months.
Filipino Helper GuideThree Branches Across Malaysia
Penang
Head office. Serves George Town, Bayan Lepas, Tanjung Bungah, Gelugor, Butterworth, and Seberang Perai.
Penang branch →Puchong, Selangor
Klang Valley office. Serves Puchong, Subang Jaya, Shah Alam, PJ, Cyberjaya, Kajang, and surrounding areas.
Puchong branch →Alor Setar, Kedah
North Malaysia office. Serves Alor Setar, Sungai Petani, Kulim, Jitra, and Langkawi.
Alor Setar branch →Ready to Enquire?
Call any PMA branch or WhatsApp — first consultation is free and carries no obligation.